Terms of service
Welcome to Shagun Fashion Collection. These Terms of Service govern your access to and use of our website and the purchase of products from our online store.
By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. General Information
Shagun Fashion Collection is an online store offering traditional and contemporary juttis and related footwear products.
Throughout these Terms, the words “we,” “us,” and “our” refer to Shagun Fashion Collection. The words “you” and “your” refer to the customer or visitor using our website.
2. Eligibility to Use Our Website
By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law. If you are making a purchase on behalf of another person or business, you confirm that you have the authority to do so.
3. Products and Descriptions
We make reasonable efforts to display our products, colours, designs, sizes, and descriptions as accurately as possible.
However, the appearance of colours may vary depending on your device and screen settings. Minor variations in embroidery, patterns, or other product details may occur where applicable.
Please review the product description, size information, and other available details before placing an order.
4. Pricing and Payments
All product prices and applicable charges will be displayed on our website or during checkout.
Shipping charges, taxes, discounts, and other applicable fees will be shown or communicated as required before you complete your purchase.
We accept the payment methods made available at checkout. Orders may be subject to payment authorisation and verification before processing.
If a genuine pricing or listing error occurs, we will take appropriate steps to address it in accordance with applicable law and any rights available to the customer.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.
An order acknowledgement does not necessarily mean that the order has been finally accepted. We may need to verify payment, product availability, or order details before processing.
If we cannot fulfil an order, we will notify you and arrange any refund due in accordance with applicable law.
Please ensure that your contact details and delivery address are accurate when placing an order.
6. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery estimates may vary depending on the destination, product availability, courier services, public holidays, weather, and other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information about delivery, shipping charges, and order tracking.
7. Returns, Exchanges, and Refunds
Shagun Fashion Collection offers a 7-day return and exchange window from the date of delivery, subject to the eligibility requirements stated in our Return & Refund Policy.
We cover the return shipping cost for eligible, approved returns.
Refunds are processed in accordance with our Return & Refund Policy and applicable law. Please review that policy before placing an order.
8. Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
Cancellation requests are subject to the order's processing and dispatch status and our Cancellation Policy. Once an order has been dispatched, cancellation may no longer be possible.
Any refund due for an approved cancellation will be handled in accordance with applicable law.
9. Accuracy of Information
You agree to provide accurate and complete information when placing an order or contacting us.
We may contact you to verify information or resolve issues relating to an order. Please keep your contact details up to date so that we can communicate important order information.
10. Prohibited Uses
You must not use our website:
- For any unlawful, fraudulent, or misleading purpose.
- To violate applicable laws or regulations.
- To submit false payment, order, or personal information.
- To interfere with the website's security or normal operation.
- To attempt unauthorised access to our systems or other users' information.
- To reproduce, distribute, or misuse website content without permission or another lawful basis.
We may take appropriate action in response to misuse of our website, subject to applicable law.
11. Intellectual Property
The content on our website, including text, logos, photographs, graphics, product images, designs, and branding, is owned by Shagun Fashion Collection or used with appropriate permission, unless otherwise stated.
You may not copy, reproduce, modify, distribute, or commercially use our content without permission from the relevant rights holder, except where permitted by law.
12. Third-Party Services and Links
Our website may use third-party services or contain links to external websites. These services may operate under their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party websites. Your use of such services may be subject to their applicable terms.
13. Limitation of Liability
Nothing in these Terms excludes or limits any liability, guarantee, or consumer right that cannot lawfully be excluded or limited.
To the extent permitted by applicable law, Shagun Fashion Collection is not responsible for losses caused by circumstances beyond our reasonable control or by interruptions to third-party services.
This section does not affect any mandatory rights or remedies available to customers under applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy to understand our data practices.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, products, or legal obligations.
Updated Terms will be published on this page. Changes will apply in accordance with applicable law and will not remove rights that customers are legally entitled to retain.
16. Governing Law
These Terms of Service are governed by the laws applicable in India, subject to any mandatory consumer protections and legal rights that apply to your purchase.
Any disputes will be handled by the appropriate courts or forums in accordance with applicable law.
17. Contact Information
For return, exchange, or refund assistance, please contact Shagun Fashion Collection through the contact details provided on our website.
Please include your order number in your message so we can assist you efficiently.
Thank you for shopping with Shagun Fashion Collection.
Email: info@shagunfashioncollection.com
Phone:+91 9839947793
Business 23/394 BABA SURDASH COLONY TILPAT FARIDABAD 121003 Haryana
Website: https://shagunfashioncollection.com